The Cornerstone team has years (shhhh, we won’t say how many, but a lot) of experience that’s led to a set of best practices which are applied through the planning and execution process. While we use our experience to design the best plan of action, we believe that we should be flexible. Engaging others for feedback insures our plan is right for the specific city, venue, meeting objective, group of attendees….. We ask a lot of questions to our clients, our vendor partners, our colleagues… ourselves. (When and where you opt to talk to yourself can be tricky, though!)
We like our boutique size. We aren’t working to become that big guy. We want happy, content clients who value our opinion and want to work with us. We work too hard to worry about being a small fish in a big vendor pond. We’ll reply to your email and questions quickly. We take responsibility for our work. And we’ll continue to work as hard on day 1 as day 1,000. We won’t get lazy because well, that’s just not who we are. And, you are not one client on a long roster – we personally know you and like you and want to be the best partner we can be.
Hospitality is equally as important as accurate logistical details to us – we represent our clients to their attendees and we understand that. We like people. We like pleasing them. We like it when attendees smile. We like it when attendees can be productive and feel that time spent away from their family was well spent. We do not like it when attendees are unhappy. Or confused about where to go next. Or hungry.
Due diligence maintains our high standard of care. Most of us are Type-A. We just cannot help checking logistical details again. Uhm, triple-checking? Check, check, check! And we take that due diligence seriously when we manage costs and compliance, too.
We use our imaginations a lot. We are not afraid to make crazy suggestions because can spark the creativity in others.
Our consultative planning sets the stage for outstanding on-site management. Our team consists of smart, experienced and dedicated individuals who sincerely want clients and attendees walking away pleased that they invested the time and energy into a productive meeting.
Balancing hospitality and learning, with cost containment and other corporate concerns isn’t always easy. But at our meetings, our stakeholders walk away satisfied the business, financial and compliance goals were met…. And our attendees walk away knowing that the company they work for values them, their time and their efforts.
Aaah, success. Mic drop.